Privacy Policy

NightHawk AI Privacy Policy

Revised July 2024

THE BOTTOM LINE UP FRONT

At NightHawk AI, privacy is more than just a priority – it is a core value that drives everything we do. Whether you are a private investigator, a law enforcement agency, or an individual using our services, we are fiercely committed to protecting your privacy rights and the integrity of your data. As a company founded and based in the United States, we keep all US data within the United States. We never sell or market data and use it only in service of our users and our customers' critical investigative missions.

NIGHTHAWK AI'S COMMITMENT TO PRIVACY

NightHawk AI (sometimes referred to as "we", "us" or "our") respects the privacy of every visitor to our websites and every user of our mobile apps and desktop apps. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.

This Privacy Policy ("Privacy Policy") applies to our data collection practices, including when you use our NightHawk AI Investigative Assistance Service ("NightHawk AI"), use and engage with our mobile apps and desktop apps, and when you visit our website ("Site"), inquire about our products or services, subscribe to our mailing lists, or when you engage with us via email or on social media.

This Privacy Policy may be changed or updated from time to time. By visiting NightHawk AI at one of our websites or using one of our apps or services, you accept the practices described in this Privacy Policy. California, Colorado, Connecticut and Virginia state laws confer certain rights relating to personal information to their residents. If you are a resident of these states, please also see the applicable privacy sections below:

Please review this Privacy Policy periodically. Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer, and storage of that information in accordance with this Privacy Policy.

All personal information may be used for the purposes stated in this Privacy Policy. We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form. We may also make full use of all user-generated content you submit to us, in accordance with our Terms of Use.

THE DATA WE COLLECT

Our websites, mobile apps and desktop apps provide convenient ways for you to access our services and learn important information about NightHawk AI and our services. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. When you use our websites or apps to pay for a service, register as a user, configure your settings, monitor activity, send communications, or perform various other functions, we may ask you for your name, address, phone number(s), and other information relevant to the transaction or function. We also collect recordings of your voice as you speak to our AI assistant and photo and video recordings if you use NightHawk AI's visual analysis features.

We may obtain information about our online visitors from other sources as well. For example, we may engage with third party sources that may provide contact information, location services, and other data. We use this data to help us improve our services and to engage with customers who may benefit from NightHawk AI's activities or services. We also collect information about you through your browser, computer hardware and software. This information can include your IP address, device ID, browser type, domain names, access times and dates, number of clicks, pages viewed, one or more cookies (as described below) that may uniquely identify your browser, and referring website addresses. This information is used by NightHawk AI for the improvement of our Site.

We also collect non-personal information about our online visitors using "cookies," pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more relevant online experience and to help us make website improvements. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.

We may combine data collected from third party sources.

HOW WE SECURE YOUR DATA

We use a variety of security measures designed to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personal information, but we cannot guarantee the security of your information, as no website or electronic data can ever be completely secure.

HOW WE USE YOUR INFORMATION

If you consent to NightHawk AI's Investigative Assistance Services ("NightHawk AI"), we will receive your personal information and location, text messages and images that you send to our AI assistant, and we will access your audio and camera feed for the limited purpose of helping you with your investigative tasks. We may also use the sessions obtained during the NightHawk AI feed for our business needs and purposes, including to make this service better; to identify other services we can provide to help before, during, and after investigations; and to improve investigative techniques.

If you provide NightHawk AI with personal information when you visit our Site, or use our mobile apps or desktop apps, we may use the information in our services and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our services or products, or provide a more personalized online experience.

We may also use data or information provided to us to communicate with customers, law enforcement, and to support investigative agencies in preparing for, conducting, and analyzing investigations.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

Except as described below, we do not share your information with third parties.

Service Providers

NightHawk AI may share your information with our vendors and other partners that help us with our activities and services, including developing analytical models to provide better support before, during, and after investigations. For example, we disclose information with vendors that help us manage data and respond to investigative queries. These vendors are bound by confidentiality rules and are permitted to use the information only to support NightHawk AI operations.

Third Party Partners

We may also share data and information from investigative situations with law enforcement agencies and other authorized entities, as they prepare for, conduct, and analyze investigations. These third party partners are subject to confidentiality rules, and are required to maintain reasonable security measures to ensure that your information is protected.

Legal Obligations

We also may disclose information to outside parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; to identify, contact or bring legal action against someone who may be causing injury to or interfering with our (or others') rights or property; to support any actual or threatened claim, defense or declaration in a case or before any jurisdictional and/or administrative authority, arbitration or mediation panel; or in connection with disciplinary actions/investigations as required by law.

Sale or Corporate Restructuring

We may disclose personal information to third parties in connection with the sale, assignment or other transfer of the business of our website or the sale, assignment, merger, reorganization or other transfer of our brand or company.

HOW WE USE "COOKIES" AND OTHER TECHNOLOGY ON OUR SITE

As you enter the Site, our server records and monitors your IP address and uses it to develop statistical analysis. These analyses assist us in refining and adapting the content and design of our site. The use of IP addresses also enables us to prevent malicious Internet users from masquerading as other users. Automated technology collects information from your computer or mobile device and includes cookies, web beacons, local shared objects, or other similar technology. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. A "web beacon" is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.

As you access or use our Site, we and/or third parties may collect information using cookies, web beacons, pixels, and navigational and location data collection (clickstream, log files, server logs) for the purposes described in this Policy. Such automated technologies further help us to keep track of your interactions with our website and provide you with a more customized experience.

To find more information about cookies please visit www.allaboutcookies.org. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use. By disabling cookies, you won't be able to enjoy the convenience provided by our customization.

RETENTION OF PERSONAL INFORMATION

We will retain your Personal Information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies, whichever is shorter.

CONTACT PREFERENCES; OPT-IN AND OPT-OUT

We would like to keep in touch with you in ways that you find to be beneficial. If you don't want us to use your contact information to communicate with you for promotional purposes, please tell us that when you provide your contact information. If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email. You may also contact us at contact@nighthawkai.io. Keep in mind that these preferences regarding promotional contacts do not mean that we might not contact you for other reasons, such as those related to an inquiry you made, a legally required notice and so on.

EXTERNAL LINKS

We may make available third party applications through our Site and social media applications for your use. Links to such applications, any other websites included in this Site or links on our social media accounts operate with privacy policies beyond our control. Unless otherwise indicated, once you have left our Site or our social media account, all use of information you provide is governed by the privacy policy of the other website's or social media account operators. We are not responsible for any transactions that occur between you and a third-party website or social media account.

MISCELLANEOUS

NightHawk AI is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at contact@nighthawkai.io.

CALIFORNIA CONSUMERS ONLY: Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These rights include:

To exercise these rights, you can contact us at privacy@nighthawkai.io or call our toll-free number at 1-800-NIGHTHAWK. We will respond to your request within 45 days.

NightHawk AI does not sell personal information to third parties. We may share personal information with service providers who help us deliver our services, but these providers are contractually obligated to use the information only for the purposes of providing services to NightHawk AI.

COLORADO CONSUMERS ONLY: Your Colorado Privacy Rights

Under the Colorado Privacy Act (CPA), Colorado residents have certain rights regarding their personal information. These rights include:

To exercise these rights, please contact us at privacy@nighthawkai.io. We will respond to your request within 45 days.

NightHawk AI does not engage in targeted advertising or sell personal information. We use personal information solely for the purpose of providing and improving our investigative assistance services.

CONNECTICUT CONSUMERS ONLY: Your Connecticut Privacy Rights

Under the Connecticut Data Privacy Act (CTDPA), Connecticut residents have certain rights regarding their personal information. These rights include:

To exercise these rights, please contact us at privacy@nighthawkai.io. We will respond to your request within 45 days.

NightHawk AI does not engage in targeted advertising or sell personal information. We use personal information solely for the purpose of providing and improving our investigative assistance services.

VIRGINIA CONSUMERS ONLY: Your Virginia Privacy Rights

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have certain rights regarding their personal information. These rights include:

To exercise these rights, please contact us at privacy@nighthawkai.io. We will respond to your request within 45 days.

NightHawk AI does not engage in targeted advertising or sell personal information. We use personal information solely for the purpose of providing and improving our investigative assistance services.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be revised from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If this Privacy Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of NightHawk AI's services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Be sure to check the Privacy Policy whenever you submit personal information to us. If you have any questions or concerns about changes to this policy, please contact us at privacy@nighthawkai.io.


Notice of Collection, Use, and Disclosure

Type of Personal Information Purpose of Collection Disclosure to Third Parties
Contact Information (name, email, phone number) Account creation, customer support, service updates Service providers for customer support
Login Credentials Account authentication and security Not disclosed
Payment Information Processing payments for services Payment processors
Voice Recordings AI assistant functionality, service improvement AI service providers for processing
Photo and Video Recordings Visual analysis features, service improvement AI service providers for processing
Location Data Providing location-based investigative assistance Not disclosed
Device Information Service optimization, security Not disclosed
Usage Data Service improvement, analytics Analytics service providers

By providing this comprehensive privacy policy, NightHawk AI demonstrates its commitment to transparency and user privacy. Users are encouraged to review this policy regularly and contact NightHawk AI with any questions or concerns regarding their personal information.

⚠️
Important Security Update

We have temporarily disabled logging into NightHawk.

While our systems or data were not compromised, we are implementing even more enhanced security measures to ensure the continued protection of our users' data. Due to these circumstances, we have pushed back the public release of NightHawk to later in August 2024.

Ongoing Malicious Activity

Almost immediately following the public announcement of NightHawk AI on LinkedIn & ProductHunt, we noticed a constant increase in suspicious attempts to access our server.

  • On 07/30/2024, after implementing security upgrades, malicious actors were frustrated by our upgrades enough to send over 100,000 requests to our servers at 01:00AM (ET) to access any file possible.

  • Our team has been closely watching their attempts over the past few days and have identified various sources and patterns.

  • No data or such files were accessed other than those publicly available.

Current Customers

We anticipate restoring full service within the next few days. We appreciate your patience and understanding as we work to provide you with an even more secure platform.

Thank you for your continued support and trust in NightHawk AI.